Coaching: Terms of Sale


The Seller agrees to supply coaching services to the Buyer and the Buyer agrees to pay the fee for the same subject to these Terms. The exact date and time of the Seller’s supply of the services and of the amount of the fee shall be agreed in advance between the parties.

The Seller’s Obligations   

The Seller shall endeavour to provide the services in accordance with these Terms. In the event that the Seller cancels the services or a session, as applicable, for any reason, the Seller shall offer the Buyer a new date for the services or the session and no additional fee shall be payable by the Buyer. If such date is not reasonably acceptable to the Buyer, the Seller will refund the fee in the event that the Buyer has already paid the same.

The Buyer’s Obligations   

The Buyer shall:

(i) co-operate with the Seller as reasonably necessary in order to enable the Seller to provide the agreed services within mutually agreed deadlines and or within a reasonable time period, not exceeding twelve calendar months of the initial agreement and or deposit.

(ii) notify the Seller of any special requirements or circumstances relating to the services prior to the Seller providing the services, whereby special dispensations may be amicably agreed upon.

(iii) notify the Seller of any special requirements or circumstances relating to the services that might prevent the Buyer from fulfilling their obligations as highlighted above (i), (ii). Where possible the Seller will endeavour to offer special dispensations to accommodate such circumstances.

Where the Seller is unable to complete service within 6 (six) calendar months of receipt of the initial agreement and or deposit through the failure of the Buyer to fulfil their obligations (i), (ii) and (iii), the Seller reserves the right to cancel any agreements without refund or notification. Further work or service would be subject to a new negotiation.


For private session’s payment of the fee by the Buyer to the Seller shall be  by bank transfer prior to or on the date of the Buyer’s session. Payment of all sums shall be made in pounds sterling by bank transfer details provided by request.


In the event that the Buyer notifies the Seller that the Buyer wishes to cancel or postpone the services or the session prior to the time of commencement of the same, the Buyer shall do so 24 hours or more in advance of the scheduled session. If the Buyer notifies the Seller with less than 24 hours in advance of the next scheduled session, the full fee of the session is payable.  If the Buyer has already paid for the same, the fee is not refundable.


Confidentiality is an integral part of counselling-coaching and is seen as essential to building the mentoring-coaching relationship. The mentoring-coaching process encourages the Buyer to be as open and honest as possible and inevitably personal experiences and sensitive information is disclosed. It is vital therefore that the Buyer can trust that everything discussed will remain completely confidential. All information will remain confidential unless both the Buyer and Seller agree to discuss something with a third party. The only circumstance where confidentiality might be broken would be if there was a serious risk to the Buyer’s life or if another person’s life was at risk; alternatively, in the rare instance where the Seller was liable to civil or criminal court proceedings if they did not disclose Buyer’s information. If at all possible this would be discussed at length with the Buyer beforehand and everything would be done to safeguard Buyer confidentiality despite.

Limitation of Liability 

The Seller shall not be liable to the Buyer (excluding for personal injury or death, fraud, or wilful default) for any loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, and whether in tort (including without limitation negligence, contract or otherwise) that may result in connection with the services.  The Seller’s liability to the Buyer shall at all times be limited to the amount paid, if any, by the Buyer for the services.

The Buyer enters into coaching with the full understanding that they are responsible for creating their own results.


The content of the site known as is not intended to substitute for professional advice.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit to the exclusive jurisdiction of the English courts.




The Seller respects the privacy of every individual and will collect information about the Buyer for 2 reasons: firstly, to process the Buyer’s order and secondly, to provide the Buyer with the best possible service. The information the Seller holds will be to the best of their knowledge accurate and up to date. Any personal details obtained through the ordering process will NOT be sold, rented, leased or disclosed to others. The Seller strives to act lawfully and in accordance with the Data Protection Act 1998 to protect the Buyer’s rights.


The Seller is not responsible for and accepts no liability for the content or practices of any websites that may be linked to or through this site or embedded in any of the training materials. Such links are maintained “as is” for information purposes only and Seller does not, therefore, necessarily approve of or endorse the content of those sites.

Quality Assurance

The Seller believes that the services or goods they offer are of excellent quality and the Seller makes every attempt to offer the most efficient service they can. However, should the Seller’s goods or services not live up to the Buyer’s expectations then please contact the Seller at

Technical Disclaimer

This website, and any files or documents that the Buyer download from it, is not guaranteed to be free from any so-called computer viruses or malicious codes, and it is strongly recommended that the Buyer checks for such viruses before downloading it to their computer equipment.


All rights are reserved. The copying or reproducing of any of the content of this website or any product sold from it is strictly prohibited without prior consent.

Overseas (non-UK) Customers

The Seller is a UK company based in England. All items on the Seller’s site are priced in UK Pounds Sterling (£). If UK Pounds Sterling (£) is not the Buyer’s currency, the amount the Buyer actually pays will vary depending upon the exchange rate at the time the transaction is processed.


All goods remain the property of Seller until full payment has been received and verified.

Changes to Terms

The Seller shall be entitled to alter these Terms at any time, but this right shall not affect the existing Terms accepted by the Buyer upon making a purchase.

Statutory Rights

Nothing in these Terms shall affect the Buyer’s statutory rights as a Consumer.


All contracts made between Seller and the Customer is subject the English law and any disputes arising shall be subject to the sole jurisdiction of English courts. These Terms and conditions do not affect the Buyer’s statutory rights as a consumer.

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